RETURNS, REFUNDS & CANCELLATION POLICY

Exude Limited

This policy complies with the Consumer Contracts Regulations 2013.

Cooling-Off Period

UK customers have the right to cancel their order within 14 days of receiving the goods, without giving a reason.

Returns

  • Items must be unworn, unused, and in original condition with all tags attached

  • Customers are responsible for return shipping costs

Refunds

Refunds will be issued within 14 days of receiving the returned item, using the original payment method.

Exceptions

The right to cancel does not apply to:

  • Custom-made or personalised items