Privacy Policy

Exude Limited


We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Business Details

Legal Name: Exude Limited
Registered in: England & Wales
Company Number: 16881280
Registered Office: 27 Washbrook Road, Rushden, NN10 9UY
Website: www.exude.co.uk
Email: care@theexude.co.uk

For the purposes of data protection law, Exude Limited is the Data Controlle

2. Personal Data We Collect

We may collect the following personal data:

  • Name, billing and delivery address
  • Email address and phone number
  • Payment information (processed securely by third-party payment providers)
  • IP address, browser type, and device data
  • Order history and customer support communications
  • Marketing preferences

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders
  • Deliver products and manage returns
  • Provide customer support
  • Improve our website and services
  • Send marketing communications where consent is given
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity
  • Your consent
  • Legitimate business interests
  • Legal compliance

5. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors
  • Delivery and logistics partners
  • E-commerce and website service providers (e.g. Shopify)
  • Analytics and advertising platforms (e.g. Meta, Google)
  • All third parties are required to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
  • Requests should be sent to care@theexude.co.uk

8. Security

We implement appropriate technical and organisational measures to safeguard your personal data.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page.